Privacy policy

Last updated 4 August 2026. Applies to the Dunkable iPhone app and to getdunkable.com.

Who we are

Dunkable is made by Software Heads Limited, a company registered in England and Wales, number 10754409. Registered office: 12 Lordenshaw Drive, Rothbury, United Kingdom, NE65 7JU.

For anything in this policy, email dunkable@softwareheads.co.uk.

What the app stores, and where

Everything Dunkable records is stored on your iPhone, in the app's own storage. None of it is transmitted to us or to anyone else.

• Your profile. Standing reach, rim height, training age, available equipment, how many days a week you can train, your age bracket, and any injury flags you set.
• Your jumps. Each measured rep: the date, the height, the flight time, and whether the rep passed the technique check.
• Your training. Sessions planned, completed and skipped, plus the effort, soreness and pain ratings you give afterwards.
• Your rim checks. Whether you touched, grabbed or dunked, and the rim height you tried it at.
• Your programme. Which week you are on and what the plan currently says.
• Your settings. Whether you prefer centimetres or inches, which comparison group you are measured against, and whether rep export is switched on.

Rep export is a diagnostic setting, switched off unless you turn it on. With it on, you can export a single rep, which bundles the clip with its measurement data, through the iOS share sheet. Nothing is uploaded. It goes only where you send it.

Injury flags and pain ratings are health-related information. We are naming them separately because they deserve it. They are held on your device only, they are never sent anywhere, and we never see them.

Your jump videos

When you measure a jump, the app records a slow-mo clip to temporary storage on your phone, analyses it frame by frame on the device, and deletes it when you leave the result screen. If the app closes unexpectedly, any clip left behind is cleared the next time you open it.

A clip is only kept if you choose to keep it, by tapping Save to add it to your Photos library, or Share to send it somewhere yourself. Once you share a video, whatever you send it to has its own privacy policy and we have no control over it.

Permissions the app asks for

• Camera. To record the slow-mo video your True Vertical is measured from. The app cannot measure a jump without it.
• Adding to Photos. Only used when you tap Save. Dunkable cannot read your photo library, only add to it.
• Notifications. Optional. Used for the weekly measure-day reminder. These are scheduled on your phone. There is no push service and no device token.

Dunkable does not ask for your microphone, your location, your contacts, your Apple Health data, or permission to track you across other apps. There is no advertising identifier and no App Tracking Transparency prompt, because there is nothing to track.

What we do not do

• No accounts, sign-in, passwords or email addresses.
• No analytics or usage tracking of any kind.
• No crash reporting.
• No advertising, and no data sold or shared with anyone.
• No third-party software development kits in the app.
• No cloud sync. Your jumps stay on the phone that measured them.

Your iPhone's own encrypted backup may include the app's data, in the same way it includes other apps. That is Apple's mechanism and it stays under your control.

Deleting your data

Delete the app and everything it has stored goes with it. There is no copy anywhere else, so there is nothing further to request.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict and object to the processing of your personal data, and to complain to the regulator.

For your app data, those rights are already satisfied by how the app is built. Software Heads Limited never receives it, so there is nothing for us to hand over, correct or erase. It sits on your device, and deleting the app removes it.

If you email us, we do hold that email and any reply. We keep it for as long as we need it to help you, and no longer than two years. The lawful basis is our legitimate interest in answering people who get in touch. Ask us and we will delete it.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

This website

getdunkable.com is a set of static files hosted by Cloudflare Pages. It sets no cookies, runs no JavaScript, and has no analytics, so there is no consent banner to click.

Cloudflare handles the connection and keeps short-lived server logs, including IP addresses, to deliver the site and protect it from attack. Cloudflare acts as our processor for this. Their privacy policy is at cloudflare.com/privacypolicy.

Apple

Downloading Dunkable from the App Store, or testing it through TestFlight, involves Apple. Apple collects its own data under its own privacy policy, and may share aggregate figures with us, such as how many people downloaded the app. We never receive anything that identifies you.

Payments

Dunkable does not currently charge for anything. If a paid tier is added later, Apple handles the payment through the App Store. We would be told that a subscription exists, never your card details, and this policy would be updated before that shipped.

Children

Dunkable is not aimed at children under 13 and we do not knowingly collect anything from them. The app asks for an age bracket during setup and holds back the heavier plyometric work for under-18s, on safety grounds.

Changes to this policy

If the app changes in a way that affects your privacy, this page changes first, and the date at the top moves. Anything that would mean sending your data off the device would be a significant change, and we would say so plainly rather than editing quietly.

A note on what Dunkable is

Dunkable is a training app, not a medical one. It does not provide medical advice and its measurements are not clinical. Train within what your body tells you, and see a physio or a doctor about any pain that does not settle.